Privacy Policy
Last updated: July 2026
Your Will contains some of the most sensitive information you will ever record — details of your family, your assets and your final wishes. Protecting it is the foundation of our service. This policy explains what we collect, why, and the control you have over it.
1. Who we are
OnlineWILL is an online estate-planning platform operated by Terentia Consultants Private Limited ("we", "us", "our"). This policy applies to onlinewill.co.in and related services.
2. Information we collect
- Account details — your name, email address and password (stored only in encrypted / hashed form).
- Will information — the personal, beneficiary, asset, executor and other details you enter to build your Will.
- Documents you upload — any files you share with our guided assistant to help fill your details.
- Usage data — basic technical information (device, browser, pages visited) to keep the service secure and working.
3. How we use your information
- To create, save and generate your Will document.
- To provide the guided assistant that helps you complete your details faster.
- To communicate with you about your account and your Will.
- To secure the platform and comply with our legal obligations.
4. What we never do
We never sell your personal data, and we do not share your Will details with third parties for marketing. Your estate information is visible only to you within your account.
5. Security
We use advanced technology and encryption to safeguard your data in transit and at rest. Passwords are hashed, and access to your Will information is restricted to your authenticated account. No online system is perfectly secure, but we apply industry-standard measures to protect you.
6. Assistant & document processing
Our guided assistant may process the text or documents you provide solely to extract the details needed for your Will. This content is used only to serve your request — it is not sold, and not used to train external models for unrelated purposes.
7. Data retention
We retain your Will information for as long as your account is active, so you can revisit and update it. You may request deletion of your account and associated data at any time.
8. Your rights
You can access, correct, export or delete your personal information. To exercise any of these rights, contact us using the details on our Contact page.
9. Cookies
We use essential cookies to keep you signed in and to operate the site. We do not use them to track you across other websites.
10. Changes to this policy
We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.
Questions about your privacy? Reach us via the Contact page.